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Thank you for shopping at Undziabundzia. We aim to ensure your order is delivered promptly and securely. Please read our shipping policy to understand the terms and conditions regarding the shipment of your order.

Processing Time

  • Orders are typically processed and shipped within 1-2 business days. During peak seasons or promotions, processing times may vary.

Shipping Methods

  • We offer the following shipping methods:
    • International Shipping: Delivery times vary by destination. Customs clearance may cause delays beyond our estimated delivery times.

Shipping Rates

  • Shipping costs are calculated based on the weight of your order and the selected shipping method. The exact shipping cost will be displayed during checkout before you confirm your order.

Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using this number on our website or the courier's website.

Shipping Restrictions

  • We currently ship to most countries worldwide. However, there may be certain restrictions on specific products or destinations due to international regulations.

Customs and Duties

  • International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the customer.

Delivery Issues

  • If you do not receive your order within the estimated delivery time, please contact our customer service team. We will investigate the issue and provide assistance.

Returns Due to Non-Delivery

  • If an order is returned to us due to incorrect address or failure to collect from the post office, we will contact you to arrange reshipment. Additional shipping charges may apply.

Contact Information

  • If you have any questions or concerns about our shipping policy, please contact us at undziabundzia@gmail.com .